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Battery/Charging [Solved/Closed]one plus 5 won't charge over USB

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  1. E1510675509428 Cupcake Nov 14, 2017 at 4:08 PM

    E1510675509428, Nov 14, 2017 at 4:08 PM :
    My one plus 5 won't charge over USB and is getting hot when plugged in.

    I'm using the cable supplied. It charges fine with dash charger plugged in at the wall.

    Any thoughts?
     

    #1
  2. G_plusone KitKat Nov 14, 2017 at 5:01 PM


    #2
  3. Darsh1t Gingerbread Nov 14, 2017 at 5:04 PM

    Darsh1t, Nov 14, 2017 at 5:04 PM :
    using the supplied cable? hope the other cable is usb-c and not micro usb. because if you are using micro usb, you are damaging your phone as it's not supported.
     

    #3
  4. E1510675509428 Cupcake Nov 14, 2017 at 7:23 PM

    E1510675509428, Nov 14, 2017 at 7:23 PM :
    Both cables I use are one plus branded, the one that came with the phone is the one I use to charge via USB
     

    #4
  5. E1510675509428 Cupcake Nov 14, 2017 at 7:24 PM

    E1510675509428, Nov 14, 2017 at 7:24 PM :
    Using the charging connection option and not transferring any files.
     

    #5
  6. G_plusone KitKat Nov 15, 2017 at 5:26 AM

    G_plusone, Nov 15, 2017 at 5:26 AM :
    Are you sure that the phone doesn't charge on any of the USB options?
    So, both your Oneplus cables, can't charge your phone over USB.
    The phone doesn't dash charge or fast charge with the USB port.
    Try visiting a service Centre if it's near, they might help you better
     

    #6
  7. punitvaria Honeycomb Nov 15, 2017 at 5:30 AM


    #7
  8. E1510675509428 Cupcake Nov 15, 2017 at 9:42 AM

    E1510675509428, Nov 15, 2017 at 9:42 AM :
    Fixed by clearing the cache for all apps. About 2gb in cached files.

    Can now charge over USB.
    No more rapid batter loss.
    Heat no longer a problem.

    This will be my first test when I notice problems in future.
     

    #8
  9. Cervantes KitKat Moderator Nov 15, 2017 at 9:48 AM

    Cervantes, Nov 15, 2017 at 9:48 AM :
    Solved
    Thread closed
     

    #9