Camera Rear Camera not working

  1. ComaAeterna Cupcake Aug 13, 2017

    ComaAeterna, Aug 13, 2017 :
    Can't launch Camera with factory app, it says "unknown error". I have reinstalled software with factory reset many times but it didn't help. After that I installed "Open Camera" app from Play Store and it has opened front camera, but rear still not working. Then I made a hardware test in "Aida64" app, so there I can see only one rear camera module with 20MP, but not two (16MP+20MP). Flashlight doesn't work too. So can anybody help me to solve the problem, or at least let me know if it is a hardware problem?

    Alex_Novak and Sandeep Gulia like this.
  2. varma246 KitKat Aug 13, 2017

    varma246, Aug 13, 2017 :
    clear Data of camera and reboot your device.

    if that didn't solved your issue , contact support.

  3. ComaAeterna Cupcake Aug 13, 2017

  4. naveen98852011 Gingerbread Aug 13, 2017

    naveen98852011, Aug 13, 2017 :
    uninstall other camera apps if installed any.Try a phone reset at last and check if not go to service center

  5. microcargill Froyo Sep 19, 2017

    microcargill, Sep 19, 2017 :
    I have the same problem on my 3T.
    1. Clearing the cache and data of the camera app
    2. Factory reset
    3. Flashing the stock ROM
    4. If all options didn't work, contact customer care