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Camera Rear Camera not working

  1. ComaAeterna Cupcake Aug 13, 2017

    ComaAeterna, Aug 13, 2017 :
    Can't launch Camera with factory app, it says "unknown error". I have reinstalled software with factory reset many times but it didn't help. After that I installed "Open Camera" app from Play Store and it has opened front camera, but rear still not working. Then I made a hardware test in "Aida64" app, so there I can see only one rear camera module with 20MP, but not two (16MP+20MP). Flashlight doesn't work too. So can anybody help me to solve the problem, or at least let me know if it is a hardware problem?
     

    #1
  2. varma246 KitKat Aug 13, 2017

    varma246, Aug 13, 2017 :
    clear Data of camera and reboot your device.

    if that didn't solved your issue , contact support.
    https://oneplus.net/support
     

    #2
  3. ComaAeterna Cupcake Aug 13, 2017


    #3
  4. naveen98852011 Froyo Aug 13, 2017

    naveen98852011, Aug 13, 2017 :
    uninstall other camera apps if installed any.Try a phone reset at last and check if not go to service center
     

    #4