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Other Oneplus X replacement parts

  1. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :
    So I sent my phone to CTDI in Poland and they told me they would fix the following things:

    -Display
    -Battery cover foam rubber
    -Antenna cover foam rubber
    -speaker holder foam rubber

    What are those foam rubber parts? Anyone have a clue? I asked and am waiting a reply, but wanted to have some basic idea to what I should expect these to be. The phone is black but OP customer support told me I would get a new chassis and glass panels in the champagne gold colour. Are these the replacement parts for the rear glass and metal sides?

    I'll link the image below.


    Seems strange to me they would not charge me anything for the replacement parts apart from the display. Maybe because the other parts are in good condition, they are just "trading" parts with my broken phone?

    Awaiting your replies
     

    Attached Files:


    #1
  2. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    Welcome back!! :)
    Most of the firms here in Poland don't really know English that well, so read the parts without "foam rubber" so Battery Cover, Antenna Cover, Speaker holder :)
    They only charge the parts that are needed to be replaced. That's it. So in your case it's only the display they are charging.
     

    #2
  3. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :
    What are the parts mentioned along with the display? Battery cover seems like the rear glass and the antenna/speaker holder seems like a description of the frame. It' 83 euros in total, so I don't really know. Why would they put the other components in the quotation if they're only going to charge for the screen?
     

    #3
  4. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    Battery cover is the back panel of the device. The back panel of the device has antenna bands running along the back panel. Speaker holder is underneath the glass panel. I think what they are doing is using not the original OnePlus X display, just a replacement, so they have to replace all these in order for these parts to fit the display.
     

    #4
  5. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :

    Oh.... something about gold accents on the glass and black accents on the sides... just don't go together very well. That's not a very good support is it?
     

    #5
  6. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    No, it's not. I mentioned in your other thread that you created for the first time on this issue, that the company CTDI that does repairs to phones sucks. I dealt with them with my HTC Sensation
     

    #6
  7. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :

    There's this other guy on Reddit that got his entire phone chanted to a white one. He was in a similar situation as I was but got good results.

    I really don' know what to do now. Do I have it sent back to me and accept the fact I wasted a week of my time on a stupid decision or do I fix it and use a panda phone with a gold logo?
     

    #7
  8. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    If the phone comes to you and you don't like what they did, contact OnePlus Customer Support and escalate the issue.
     

    #8
  9. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :
    Ok thanks for your comments!
     

    #9
    NeVeR_SeTTLe likes this.
  10. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    That is the only thing that you can do at this time. Contact OnePlus Customer Support, tell them you are unhappy with what CTDI had done with your phone (name the things your unhappy about) and complain until they fix this problem.
     

    #10
  11. Drumboss02 Eclair Feb 13, 2018

    Drumboss02, Feb 13, 2018 :
    I'l just pay for the phone and see how it turns out to be. Maybe I'll love the colour, who knows. I'l keep in touch.
     

    #11
    NeVeR_SeTTLe likes this.
  12. NeVeR_SeTTLe KitKat Feb 13, 2018

    NeVeR_SeTTLe, Feb 13, 2018 :
    Please do
     

    #12
  13. Drumboss02 Eclair Feb 19, 2018 at 2:09 PM

    Drumboss02, Feb 19, 2018 at 2:09 PM :
    Wow I received my phone today and it just became the white model with gold accents. So far so good, only complaint is the black borders around the screen. Thank you Oneplus!
     

    #13
    NeVeR_SeTTLe likes this.
  14. NeVeR_SeTTLe KitKat Feb 19, 2018 at 2:24 PM

    NeVeR_SeTTLe, Feb 19, 2018 at 2:24 PM :
    So you are your liking what they did... cool :) Enjoy!!!
     
    Last edited: Feb 19, 2018 at 11:10 PM

    #14
  15. CosminOlteanu Honeycomb Feb 19, 2018 at 2:34 PM

    CosminOlteanu, Feb 19, 2018 at 2:34 PM :
    Post a picture so we can see it
     

    #15
  16. Drumboss02 Eclair Feb 19, 2018 at 10:57 PM

    Drumboss02, Feb 19, 2018 at 10:57 PM :
    I'll post it tomorrow since it's 12am here. It's basically the champagne model OPX!
     

    #16
    NeVeR_SeTTLe likes this.
  17. NeVeR_SeTTLe KitKat Feb 19, 2018 at 11:33 PM


    #17