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Join the OnePlus Customer Support AMA on Dec 21

  1. MagicMayur Cupcake Dec 21, 2017

    MagicMayur, Dec 21, 2017 :
    Hi

    Using One Plus 2 since 2015
    Bought a new 5T Midnight Black
    Simply Amazed and Mesmerized
    Being A Gadget Freak, guess this is the Ultimate in the Market
     

    the_reckoner likes this.
  2. G_Muthurama_Krishnakumar Cupcake Dec 21, 2017

    G_Muthurama_Krishnakumar, Dec 21, 2017 :
    I bought protect & security plans from OnePlus store for my 3t ,Iam not able to update the plan s because my phone is 1year old ,I called -18001214884 & 18001928411, they say that they cannot help ,on 19-12-27 I bought 5t from OnePlus store ,now I want to return the protect & security plans which is no longer use full for me pls help
     

  3. Xamarkay Cupcake Dec 21, 2017

    Xamarkay, Dec 21, 2017 :
    Good morning, I have Oneplus 3T mobile phone with me which I have bought last year. Till last week it worked nicely but all of sudden my CAMERA got stopped working and getting "UNKNOWN ERROR" and the BATTERY is also getting drained fast. Kindly advise me further course of action. You are requested to ask your team to contact me through mail on email removed by moderators to sort out this issue. Regards, Ratankar Kulkarni, Vashi, Navi Mumbai Cell # phone number removed by moderators
     
    Last edited by a moderator: Dec 21, 2017

  4. RamboH Honeycomb Dec 21, 2017

    RamboH, Dec 21, 2017 :
    After sale service ...? LOL
    What happened to 2016th flagships device OP2..?


    3300.mah but backup is 2 hr
    500 of threads posted in this forum, but no one cares
    No bug fix, No security patch updates

    after all its working in 2015th Outdated OS(M)
    This bad story will continue all op device, they ony focus new born baby, so thing twise before buying any Oneplus products.

    Please tell me, what kind of service provider your company ?
    @Carl @Tony.L ?
     

  5. Rahul Honakande Cupcake Dec 21, 2017


  6. Rahul Honakande Cupcake Dec 21, 2017


  7. G_Charle_Cruz_QnAW Cupcake Dec 21, 2017

    G_Charle_Cruz_QnAW, Dec 21, 2017 :
    Welcome and Great move for oneplus. Additional people to help our community and services. Gratz!
     

  8. E1513847837935 Cupcake Dec 21, 2017

    E1513847837935, Dec 21, 2017 :
    hey there.
    it's a great handset. the only problem is that play store isn't opening at all. it's been a week and the problem still sustais .what do I do about it?
     

  9. vai04 Cupcake Dec 21, 2017


  10. ananthgnanasekaran Froyo Dec 21, 2017

    ananthgnanasekaran, Dec 21, 2017 :
    apps are getting auto closed they don't run on background even I turned off the optimisation for the particular app
     

  11. Azyali83 Cupcake Dec 21, 2017


  12. D1513852974753 Cupcake Dec 21, 2017


  13. T1513855232295 Cupcake Dec 21, 2017


  14. Kevin.love24 Cupcake Dec 21, 2017

    Kevin.love24, Dec 21, 2017 :
    1513855083489.jpg

    1513855083556.jpg
    you can see a white line visible on my phone gallery ,had to mention It can be notified only on the phone gallery ,so I contacted one plus costumer call 1st they said to clear cache data no use .next they said to take all backup and do a factory data reset it is also no use, finally said to visit one plus service centre ,they did a update via their server after 30 mins of usage I got the same issue ,I have spent a whole day in one plus Service centre,next day I went again one of the service engineer replaced mother board , even after that I faced this issue note:I have been waiting there for 5hrs..look are you forcing your coustumer to satisfy with a defective piece ,
     

  15. ketangadhavi30 Cupcake Dec 21, 2017


  16. E1513856926319 Cupcake Dec 21, 2017


  17. anandsgr18 Ice Cream Sandwich Dec 21, 2017

    anandsgr18, Dec 21, 2017 :
    How to join ?? And where to join ??
     

    B1512267027836 likes this.
  18. Cheetosdust Jelly Bean Dec 21, 2017

    Cheetosdust, Dec 21, 2017 :
    There's is going to be created a new thread. Get those questions ready :)
     

    Tom B. likes this.
  19. anandsgr18 Ice Cream Sandwich Dec 21, 2017

    anandsgr18, Dec 21, 2017 :
    ok ✔️
     

    B1512267027836 likes this.
  20. Sasikumartm Donut Dec 21, 2017