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[Verifying] H+ problems with WIND carrier

  1. gattobau Donut Aug 22, 2017

    gattobau, Aug 22, 2017 :
    Hello,
    I swithced my oneplus 3t with the new Oneplus5.

    I’ve ever had WIND carrier on my sim. Never had problems. Now with oneplus 5 the connection when it is in H+, freeze for about 15-30 seconds, then start again to work for abou some times, and re-freeze for another 15-30 seconds. Like an infinite loop.



    If I switch to ONLY LTE option ( by the menu *#*#4636*#*#) there are no problems.



    I Repeat, never had problems with other phones, oneplus 3t too.

    I’ve changed sim, I’ve done the form
     

    #1
    AnotherM1m likes this.
  2. DazSaz92 Cupcake Sep 13, 2017


    #2
  3. AnotherM1m Donut Sep 14, 2017

    AnotherM1m, Sep 14, 2017 :
    The APN settings aren't causing the problem.
    I am 100% sure they are set correctly, but still the network doesn't work while in H/H+.
    The support reinstalled my whole phone and even after that the problem is here.
    They said they notified the support about this problem.
    We'll see.
     

    #3