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gps problem

  1. G_Miguel_Silva_qpRz Cupcake Sep 13, 2017

    G_Miguel_Silva_qpRz, Sep 13, 2017 :
    hi there !

    after the last update my GPS is not working properly which renders google maps useless since it does not update my location as I move.
    could you provide with a solution for this?

    thanks and best regards
     

    #1
  2. lmlyhm Cupcake Sep 13, 2017


    #2
  3. nobelium76 KitKat Sep 13, 2017


    #3
  4. Telegtron Cupcake Sep 14, 2017


    #4
  5. furro Cupcake Sep 14, 2017

    furro, Sep 14, 2017 :
    I had the same problem since last update.
    I resolved with downgrade to 4.1.6.
    Im not root and bootloader block.
    Download the rom and install from the recovery stock. Very easy.
    Sorry my English
     

    #5
  6. furro Cupcake Sep 14, 2017

    furro, Sep 14, 2017 :
    I try some things before. Restoredefault, erase AGPS, but nothing repaire.
    The solution is the downgrade to 4.1.6
     

    #6
  7. F_Aaron_Koh_PcGa Cupcake Sep 14, 2017


    #7
  8. Sinnaz0790 Honeycomb Sep 14, 2017

    Sinnaz0790, Sep 14, 2017 :
    guys I'll strongly recommend using the bug report ....I did they did some tests and gathered logs for review..may be if all that's affected do same they would actually see your complain and so the same as they did with myself and may be release a fix...

    complaining in general forums not going to do much... so make use of the bug reporting ....
     

    #8
    G_Mr_aNfL likes this.
  9. rarog Lollipop Senior Moderator Sep 14, 2017


    #9
  10. G_Nadim_M_NDwx Cupcake Sep 14, 2017

    G_Nadim_M_NDwx, Sep 14, 2017 :
    Also have the issue. Clearing agps or reboot. Clearing cache helped for a while. Will do a bug report
     

    #10
  11. G_Nadim_M_NDwx Cupcake Sep 14, 2017


    #11
  12. SilverGlove Ice Cream Sandwich Sep 14, 2017

    SilverGlove, Sep 14, 2017 :
    Go to Settings - Apps - Maps and uninstall Updates.It Should work
     

    #12
  13. digesh055 Cupcake Sep 14, 2017


    #13
  14. G_Cheah_Liat_Hui_PROV Cupcake Sep 14, 2017

    G_Cheah_Liat_Hui_PROV, Sep 14, 2017 :
    go to app store

    find maps app

    click uninstall

    it will ask whether you want to uninstall updates, click yes.

    restart you're phone.

    This steps should fix your problems for now.
     

    #14
  15. Harvie H. Bug Hunter Staff Member Sep 15, 2017

    Harvie H., Sep 15, 2017 :
    Thanks Rarog:
    Guys:

    Firstly, please check the surrounding environment, if possible we want to know the performance of ref devices in same place.

    Secondly, Please capture the log for us:

    1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log

    2. Enter “Wireless connection”, click “get gps log info”

    3. Go back to last stage, click "save log"

    5. Click "get QXDM Log", choose "GPS-related", roll down, click "open device log"

    6. Make the issue reproduce and take a screenshot to record the time, then stay for a few minutes (better above 10 minutes)

    7. Click “save log” again to stop it, enter QXDM Log and choose “close device log”.

    8. Finally, enter file manager>storage>oem_log, find the folder, zip it and send it to us along with the screenshot

    my email address is : [email protected]

    Thanks a lot
    Looking forward for your supports.

    Harvie
     

    #15
    Sinnaz0790 likes this.
  16. G_Paulo_Robson_RTVe Cupcake Sep 21, 2017


    #16