8
Battery/Charging Dash Charging Stops After 83% - 85% (OnepPlus 5)

  1. amitsrajdev Donut Jul 6, 2017

    amitsrajdev, Jul 6, 2017 :
    Hi,

    software update is stuck at 83% and is not getting download.i tried over wi-fi and mobile data also.

    regards
     

    #1
    Chaitya88, eegerson, gtso86 and 5 others like this.
  2. mickey840 Honeycomb Jul 6, 2017


    #2
  3. tanmaysalunke Gingerbread Jul 6, 2017

  4. ganeshknr Ice Cream Sandwich Jul 6, 2017

    ganeshknr, Jul 6, 2017 :
    Which update are you talking about?
     

    #4
  5. saikiran4ever Ice Cream Sandwich Jul 6, 2017

    saikiran4ever, Jul 6, 2017 :
    Someone suggested to clear the folder H2oOta hidden folder and re-download it. You know how to see hidden folders in your file manager, right?
     

    #5
  6. amitsrajdev Donut Jul 7, 2017

    amitsrajdev, Jul 7, 2017 :
    thanks, I did it but accidentally deleted one OTA folder below it now the update is getting downloaded but is it gets installation failure.
     

    #6
  7. G_Rohan_Bhoir_qfzT Froyo Jul 7, 2017

    G_Rohan_Bhoir_qfzT, Jul 7, 2017 :
    u must be on a custom rom..
    Try this .
    Download ur OTA update manually (.zip)
    move it into ur internal storage
    boot into recovery
    flash the downloaded zip and gapps.
    installation complete.[e]1f44d[/e]
     

    #7
  8. Darshan997 Cupcake Jul 8, 2017

    Darshan997, Jul 8, 2017 :
    where can we find this thing even my thing has stopped downloading
     

    #8
  9. Rush4416 Froyo Jul 8, 2017


    #9
    G_Aman_Kamble_zSEf likes this.
  10. ciersiang Donut Aug 2, 2017

    ciersiang, Aug 2, 2017 :
    My dash charging stopped around 85%. You can see the image attached, I unplugged and plug in again the charging cable, it first show charging but when it increased to 86% the charging stop again. You can see it stated 'not charging' but the dash charger is switched on (lightning icon is shown on the notification bar).
    Can someone help?
    View attachment 568603
     

    #10
  11. F_Jorden_Grewal_QmtA Ice Cream Sandwich Aug 2, 2017

    F_Jorden_Grewal_QmtA, Aug 2, 2017 :
    sorry can't see the image. but it definitely not spouse to stop. after 90 it dose slow down which is healthy and normal.
     

    #11
    p0seidon94 likes this.
  12. F_Allen_Hibari_Kyoya_dbC Froyo Aug 2, 2017


    #12
  13. ciersiang Donut Aug 2, 2017

    ciersiang, Aug 2, 2017 :
    Sorry, I attached the image but it is not loaded.
    It is not slow charging, but completely stop charging. Very weird behavior.
     

    #13
    G_Siki_Mirko_pScB likes this.
  14. ciersiang Donut Aug 2, 2017

    ciersiang, Aug 2, 2017 :
    I m using oxygen 4.5.6 I cleared cache already but can't help.
     

    #14
  15. ciersiang Donut Aug 2, 2017

  16. Crystal Z. Community team. Ex-bug hunter. Staff Member Aug 2, 2017

    Crystal Z., Aug 2, 2017 :
    May we know when did you purchase it?
    Can you contact oneplus support and apply for an RMA to get the dash charger replaced?
     

    #16
  17. WooiLun Donut Aug 2, 2017

    WooiLun, Aug 2, 2017 :
    Just got my OnePlus 5 last week, performance of the phone is superb. However I faced a issue which is whenever I use dash charge for the phone, it only charge till 83%. I tried it on slow charge (without oneplus dash charger), it will continue charging to 100%. Anyone face this issue? Much thanks

    Edit by moderation team:

    Update from OnePlus 10 August 2017:

     
    Last edited by a moderator: Aug 10, 2017

    #17
  18. ciersiang Donut Aug 2, 2017

    ciersiang, Aug 2, 2017 :
    Do you think this is the problem of charger or the phone itself or the software?
    i purchased on 20 July 17. I am still trying to get in touch with the reseller for exchange.
     

    #18
  19. Jasmeets Gingerbread Aug 2, 2017

    Jasmeets, Aug 2, 2017 :
    Its inbuilt that dash charger would charge fast till 80+% & then take another 30-40min for rest charging.... Its normal... No need to worry
     

    #19
  20. ciersiang Donut Aug 7, 2017

    ciersiang, Aug 7, 2017 :
    I am facing the same issue. It is completely stop charging but not slow charging. That is not normal! I understand that the dash charging should slow down after 80+%, but i keep the charger on for 8hr+, still the battery level does not go up!
     

    #20
    Makki_2018 likes this.