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BAD SERVICE AT ONEPLUS CALL CENTRE

  1. Siddharth.Mohindru Cupcake Dec 28, 2017

    Siddharth.Mohindru, Dec 28, 2017 :
    Really unhappy with the service of one plus .

    I had bought my oneplus 5 in august 2017 through the one plus website with a servify protection plan for 12 months. I have a display issue recently . I did not know I had to register my device as well as the protection plan . The customer care executive tells me that you receive an activation code .
    How does anyone know about it on which she says that you should have read the terms & conditions and they cannot do anything about it ?
    Just been shuttling between the oneplus call centre & servify call centre?

    Order reference details received through email was as follows:

    Your Order #2100211038 (estimated dispatch date Aug 14, 2017)
    Transaction #OPS0693541117081042284 (placed on August 10, 2017 9:23:00 AM BST)
     

    #1
    Danielarr45 and ciarantryan like this.